About the Data controller
Social Development Direct is a UK registered company (766485972) providing specialist technical advice, programme management expertise, and specialist research, reviews, monitoring and evaluation services.
We are the data controller for the Equalities Resource Hub. We understand the importance of maintaining the confidentiality of your personal data and we take your privacy seriously. We are a Data Controller registered with the Information Commissioner’s Office, number ZA674726.
What this privacy policy covers
This Privacy Policy provides information about how and why we process your personal data when you visit and use the Equalities Resource Hub website and any services, digital content and functionality available, and what your rights are under data protection legislation.
Cookies
Cookies are text files that are placed on your computer and may be used to store your information. We use cookies to provide you with content specific to your interests and track your use of the website. You can set your browser to refuse all or some browser cookies. If you disable or refuse cookies, some parts of the website may become inaccessible or not function properly. For more detail on our cookie policy and a description of the cookies we use, please see our Cookies statement.
The personal data we collect from you
Personal data is any information that can be used to identify an individual. We use personal data to be able to deliver our services, maintain the quality of our website and to analyse the use of our website in order to help guide improvements. When you open and browse our website, the following personal information is gathered through cookies (unless you have set your computer's browser to reject them):
- Technical data: internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
- Usage data: includes information about how you use the website.
- Communications data: includes your preferences about receiving newsletters from us.
How we collect your personal data
We collect your personal data in two ways:
- Information you give to us directly: we collect information if you register to receive newsletters from us or contact us (including via email or post).
- Information we collect automatically: when you visit our website, we automatically receive and record non-sensitive information about your computer.
If you choose to share your name and/or contact details via our Contact page, our Report a concern page or our newsletters, then this data will be processed securely.
How we use your personal data
- To send you newsletters: our newsletter is managed via an independent platform, Mailchimp. We will ask for your consent to send you our newsletter and you can unsubscribe from it at any time.
- To gather feedback: we may contact you for your views and feedback on our activities; as above, we will only do so with your consent.
- We may process your personal data where it is necessary for our legitimate interests as a business, including:
- To respond to any enquiries, information requests or complaints you make to us or that are made about you.
- To assist with internal record keeping.
- To provide you with, and maintain the quality of, our website and to analyse the use of our website in order to help guide improvements.
Personal data sharing and disclosure
We will not sell, rent or transfer your personal data to third parties or for reasons inconsistent with the purpose for which the data were originally collected.
We will share your personal data:
- With other external third parties who perform functions on our behalf and who also provide services to us, such as professional advisors, technology providers, hosting companies and analytics companies. These third parties comply with similar and equally stringent undertakings of privacy and confidentiality.
- With external third-party data services who help us to segment and understand our audience by providing additional information.
- With external third parties, where we find that it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, emergency situations involving potential threats to the physical safety of any persons, violations of contractual obligations or as otherwise required by law.
- Certain third parties pursuant to court orders or warrants.
- To third parties where you give us express permission to share your personal data in the course of your relationship with us from time to time.
Your rights
The table below outlines some of the rights you have when it comes to your personal data (subject to certain conditions).
| Your right | What does this mean? |
| Your right to object to processing | You have the right to object to certain types of processing, including processing for direct marketing. Unsubscribing from newsletters can be done by clicking on the unsubscribe link at the bottom of any e-mail newsletter. You can also modify your account settings and preferences on Mailchimp. |
| Your right to be informed | You have the right to be provided with clear, transparent and easily understandable information about how we use your personal data and your rights. This is why we are providing you with the information in this Privacy Policy. |
| Your right to access your personal data | You have the right to obtain access to your personal data and certain other information. This is so you are aware and can check that we are using your personal data in accordance with data protection law. |
| Your right to submit a complaint | You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator. |
| Your right to withdraw consent | If you have given us your consent to anything we do with your personal data, you have the right to withdraw your consent at any time. This does not mean that anything we have done with your personal data with your consent up to that point is unlawful. This includes your right to withdraw consent to us using your personal data for marketing purposes. |
Data security
We take the security of your personal data seriously. We have internal policies, procedures and controls in place to ensure that your personal data is not misused, lost, accidentally destroyed, or disclosed, and is only accessed by our employees and authorised third parties in the performance of their duties.
Links to other sites
If any part of the Equalities Resource Hub links to other websites, those websites do not operate under this Privacy Policy. If you choose to visit an advertiser or click on another third-party link, you will be directed to that third party’s website. We do not have control over third party websites or their procedures for collecting, using and disclosing personal data.
Changes to this privacy policy
The privacy policy is available at any time through the Equalities Resource Hub and may be amended from time to time.
You are responsible for regularly reviewing this privacy policy. The Equalities Resource Hub reserves the right to change this privacy policy at any time without prior notice to you.
Date of issue of the latest version of this Privacy Policy: April 2024.
Contact us
If you have any questions about this privacy policy, please contact us at:
The Data Protection Officer
Social Development Direct, Ltd.
Finsgate, 5-7 Cranwood Street
London, EC1V 9LH
Email: dataprotectionofficer@sddirect.org.uk
Any concerns can also be addressed to the Information Commissioner’s Office, which oversees the protection of personal data in the United Kingdom, by visiting their website or calling them on +44 (0)303 123 1113.